We provide a service to people with complex mental health needs, whose symptoms can be severe and enduring. They may require a higher level of support and care to enable them to live well in the community. All of our referrals came from local community mental health teams, learning disability teams or young people’s teams with many being referred by the traditional assertive outreach teams. We accept referrals from all secondary services.

Following the pre-admission assessment process service users are admitted gradually or at a pace they are comfortable with. Once settled they are allocated a Key Worker who will work with the resident to formulate a care and risk management plan as well as an activity timetable. Our care plans may detail a range of actions from both the resident and staff. These interventions include:

• Supporting service users to access services
• Administering medication
• Cleaning alongside the resident
• Supporting the resident to manage their finances effectively
• Shopping with the resident
• Supporting the resident to attend to their personal hygiene and appearance
• Planning and preparing a balanced diet including cooking
• Gradual exposure to the community i.e. using public transport
• Supporting the resident to access mainstream community services
• Accessing leisure services
• Working assertively with the service user to access supported employment and educational services
• Building meaningful relationships

 

We work very hard to enable and support service users to exert choice and independence in their everyday activities through the development of their own aims and goals. Our ultimate objective for our residents is for them to live as independent an existence as they are able to.